Who is Decian?
Decian is Connecticut's premier managed IT support company with over 15 years of experience and expertise. We focus on understanding our customer's strategic goals and critical business issues in order to implement solutions that assist in achieving those goals and solving those issues. We “Provide Technology, Deliver Value, Increase Performance” for our customers.
We are a locally owned and customer focused managed IT support company. We have grown our business to become an industry leader built on the values we have learned by managing IT support for many clients throughout Connecticut. Because of our diverse knowledge in IT we are able to leverage our cutting edge NOC framework to offer industry-leading security and support products.
What makes Decian Unique?
Decian’s Office Support program offers true “Self Healing” proactive services that protect our customers at all times, allowing them the freedom to run their business. Using our NOC workflow automation, we provide a seamless implementation, one call resolution and world class support at all times ensuring our customers success.
PARTNER WITH DECIAN
Finding new ways to increase your customer retention and expand revenue takes creativity.
Connecticut's Leading Provider
Decian's Office Support Agent Program is designed to stimulate growth and create new opportunities through a mutually beneficial partnership. Since the beginning, Decian has been revolutionizing the way businesses manage their internal IT infrastructure. Becoming an Office Support Agent allows you the ability to include the best of what Decian offers, providing even more quality products and services to your customers than ever before. No need to be an expert on everything we do, we're here to help, with all the resources you need. Just ask a few questions on your next sales or service call to open the possibility of new revenue. Help your customers solve issues and achieve goals with Office Support by Decian.
Everything you need
The Total Solution Advantage
We guarantee our ability to support and deliver value to your customers by providing the opportunity to leverage our expertise; allowing the capability to address all of your customer's business technology needs with complete confidence. We're here to assist you every step of the way by assigning dedicated training, sales, provisioning and support to ensure your success. Decian is committed to building a strong, long lasting and mutually beneficial relationship with all our Office Support Agents.
Expand your product set and services offered to your customers
Generate a new revenue stream for your business
Add more “value” for increased customer satisfaction
Improve customer retention by gaining more “Wallet Share”
Become your customer’s “Trusted Advisor” for their Office Support needs