IT Managed Services is about good management practice - better risk management, control and flexibility, and a renewed focus on your core business strategy and intellectual property assets. Think of it as making your organization agile and fit - a way to turn the information technology that runs your business into an on-demand, just-in-time "stream" - only what you need, when you need it. All Managed Services are configured to meet your specific requirements. They include complete hardware and software monitoring and maintenance, backed by Decian's certified engineers and technicians, who are available 24-hours-a-day, 365-days-a-year to ensure proactive management and responsive service.

Endpoint Antivirus

Decian’s enterprise class AV software protects you against harmful threats and vulnerabilities that can impact your network performance. Decian’s managed offering allows you to offload the management tasks associated with traditional AV systems to specialized technicians that install and configure the software and verify that Endpoint is operating correctly. Each subscribed device will be added to a custom Endpoint dashboard monitored by our NOC and will have statistics collected 24×7 providing essential reporting and proactive management.

Backup

Decian provides both onsite and offsite image-based solutions with complete disaster recovery and virtualization capability. Systems can range in size and scope from one server only needing local backups to a local NAS or to multi-server/multi-site systems replicated to the cloud with or without local or datacenter based virtualization.

Access Pro

Decian’s managed software license provides maintenance, patching, customized alerting and self-healing scripts for the complete proactive and managed solution.

Smartphone Manager

Decian’s smartphone app for iPhone and Android that can track lost phones, wipe data remotely, set up standard provisioning and security templates using one central console.

Helpdesk

Decian delivers 24/7/365 support for monitoring, alerting, trouble shooting and remediating issues faster and more efficiently.